The patient-therapist relationship is vital to the success
of the patients' plan of care. Although that theory may seem obvious, the value
of a functional relationship between a PT and their patient is sometimes neglected
whether consciously or unconsciously. Good service is invaluable!
So how do we develop this relationship?
Open Dialogue: From the initial evaluation all the
way to discharge, therapists and their respective patients should be
continuously discussing the progression of their therapeutic program.
Therapists should be assessing what's giving positive results, no results, or
negative results.
Education: Therapists should be consistently keeping
their patients aware and engaged by educating them on what may be causing
any symptoms, the plan to treat it, why they're doing what they're doing, and
what to expect from it all. Being that a therapeutic program has time
limitations, it's also quite essential and beneficial for the patient to be
given lasting information to take from their care in order to be responsible
for their health in the forthcoming days after they have been discharged.
Accountability: On the other hand, therapists are not the only
takers to responsibility. Patients MUST be willing to trust in the therapist's
creative plan, follow the therapist's guidance, and take the initiative to
perform their Home Exercise Program (HEP) regularly. Patients should be open
enough to tell therapists how they feel about their current treatment program. I ask
my patients how they feel about their treatment at almost every subsequent
appointment.
When there's a good communicative relationship between the
two parties, it creates a larger potential for a successful therapeutic
experience even if physical therapy is determined to not be the cure to their specific disorder. As a Physical Therapist, I think I can
speak for a grand number of other therapists when I say we find gratification
in gratifying. Personally, it serves as a humbling reward for a patient to
express gratitude for how they were treated throughout the patients' tailored
program. It is the fuel that keeps my wheels turning (or my hands mobilizing to
keep things in perspective).
Clifford Civil, PT, DPT, ACSM-HFS
clifford@duffyandbracken.com